Please read these terms of use carefully before using this site. They set out the rules for using our website, www.lancetechltd.com ("our site").
Identification and contact information
Our site is operated by Lancetech Limited ("we"). We are a limited company registered in England and Wales under company number 11986385, with our registered office at 6 Sevenways Parade, Woodford Avenue, Ilford, IG2 6XH, United Kingdom. Our VAT number is 425665777.
Acceptance of terms by using our site
By accessing our site you acknowledge and agree to these terms of use. If you do not agree with them you must not use our site. We recommend that you print a copy of these terms for future reference.
Additional applicable terms
- Our Privacy Policy, which sets out how we use your personal information.
- Our Cookie Policy, which sets out the cookies used on our site.
- Our Delivery & Returns terms, which apply to every order placed through our site and form part of these terms.
Modifications to these terms
We may revise these terms periodically. Each time you use our site, please review these terms to ensure you understand those that apply at that time. The date of the most recent update is shown at the top of this page.
Alterations to our site
We may update and modify our site to reflect changes in our products, our users' needs and our business priorities.
Suspension or discontinuation of our site
Our site is provided free of charge. We do not guarantee that our site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of all or part of our site for business and operational reasons, and will try to give reasonable notice of any suspension or withdrawal.
Assignment of this agreement
We may transfer our rights and obligations under these terms to another organisation. We will notify you in writing if this happens and ensure the transfer does not affect your rights under the contract.
Geographical restrictions
Our site is operated from the United Kingdom. Product availability is territory-aware: some regulated items are quotation-only or unavailable in certain countries, and we do not guarantee that content on our site is appropriate or available in every location.
Security of account details
If you are given a user identification code, password or any other security information, you must treat it as confidential and not disclose it to any third party. We may disable any user identification code or password if you fail to comply with these terms. If you suspect that anyone else knows your security information, please notify us promptly at info@lancetechltd.com.
Permissible use of site materials
We own or license all intellectual property rights in our site and the material published on it. These works are protected by copyright laws and treaties around the world. You may print one copy and download extracts of any page for personal use, and may draw the attention of others within your organisation to content on our site. You must not modify the materials you have printed or downloaded, and you must not use any illustrations, photographs, video or audio separately from the accompanying text. Our status (and that of any identified contributors) as authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence from us or our licensors. If you breach these terms, your right to use our site will cease immediately and you must return or destroy any copies of the materials you have made.
Image usage and accuracy
Images on this site are either the property of Lancetech Limited or provided by suppliers and product vendors. Product images may not always reflect the exact product you receive: packaging, colour and appearance may vary by manufacturer or supplier. Because of the number of products we list, some items have no product image and may show the manufacturer's logo as a placeholder. Please refer to the product description and specifications before purchasing.
Reliance on site information
The content on our site is for general information only and is not intended as advice on which you should rely. You should obtain professional or specialist advice before taking any action based on the content on our site. While we make reasonable efforts to keep the information up to date, we make no representations, warranties or guarantees that the content is accurate, complete or up to date.
Liability for linked websites
Our site may contain links to other sites and resources provided by third parties. These links are for your information only and should not be interpreted as approval by us of those websites or of information you may obtain from them. We have no control over the contents of those sites or resources.
Liability for loss or damage
Nothing in these terms excludes or limits our liability where it would be unlawful to do so. This includes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for any other liability that cannot lawfully be excluded or limited.
We exclude all implied conditions, warranties, representations and other terms that may apply to our site or any content on it, to the extent the law allows. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with use of, or inability to use, our site, or use of or reliance on any content displayed on it.
If you are a business user, we will not be liable for loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.
If you are a consumer, please note that we provide our site for domestic and private use. You agree not to use our site for any commercial or business purpose, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
Exclusion of liability for digital content
Content on our site — including product descriptions, specifications, documents and any material downloaded from it — is provided for general information. We do not warrant that it is free from error or that it will meet your requirements. Where a product document such as a certificate of analysis or safety data sheet is supplied by a manufacturer, it is reproduced as we received it and the manufacturer's own version governs.
Use of personal information
We only use the personal information we collect from you as set out in our Privacy Policy and our Cookie Policy. Please take the time to read them, as they include terms that bind you.
Responsibility for viruses
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site, and you should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which it is stored, or any server, computer or database connected to it, and you must not attack our site via a denial-of-service attack. Doing so would be a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and co-operate with them by disclosing your identity to them, and your right to use our site will cease immediately.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you, and our site must not be framed on any other site. We reserve the right to withdraw linking permission without notice.
Applicable law
If you are a consumer, these terms, their subject matter and their formation are governed by the law of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland or Scotland you may also bring proceedings in Northern Ireland or Scotland respectively. If you are a business, these terms and any dispute or claim arising out of them are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction.
Registered trademarks
"Lancetech", "Lancetech Limited" and our logo are trademarks of Lancetech Limited. Manufacturer and brand names, logos and product marks shown on our site are the property of their respective owners and are used to identify the products we supply. Their use does not imply any endorsement of us by those manufacturers beyond the distribution arrangements we hold.